Terms & Conditions

We do not issue refunds once the order is in the PROCESS OF CREATION or SHIPPED. However, if you contact us within 24 hours after making the order, we can cancel your order and refund your money! But any cancellation request after 24 hours will be charged 30% restocking fee based on the order.

Requests for change of address must be made directly with IdealLED Shop via our Contact Us contact service prior to your order being shipped.

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IdealLED Shop is not responsible for lost or stolen packages or packages delayed in transit.

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The shipping cost for orders are non refundable. 

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*** Please note that the shipping costs that IdealLED Shop provide do not reflect the cost of return shipping. It is the responsibility of customers to enquire about the cost of return shipping as this fee is in no way covered by IdealLED Shop. For further information, please contact our customer care team at idealledshop@gmail.com